John Peters
Deliverability Manager, Campaign Monitor Deliverability leader with hands-on experience building a high-performing, human-centric team at scale. Advocates for empathy-driven approaches to email program strategy and stakeholder collaboration.
About this Presenter
I lead a global deliverability team within a fast-paced commercial environment, where I focus on both the technical side of email performance and the human dynamics that drive team success. My day-to-day involves guiding specialists through complex deliverability issues while translating those challenges in ways that make sense to non-technical stakeholders.
At this year’s Deliverability Summit, I’ll be talking about what it means to humanise the deliverability manager experience, sharing practical lessons on how empathy, trust, and clear communication can improve not just outcomes, but the way teams operate. It's a perspective shaped by real-world challenges and a belief that how we work is just as important as what we achieve.
